What should you do if your flight is delayed or cancelled?

If your flight is delayed or cancelled, you may need to make some adjustments to your Rent a Car booking and your overall travel plans. Here are the steps you should take in such situations:

1. Check the Situation at the Airport:

• Contact the Airline: If your flight is delayed or cancelled, contact the airline’s customer service to find out the situation and enquire about alternative flight options.
• Information Boards: Keep an eye on the information boards and announcements at the airport. In the event of a delay or cancellation, the airline usually offers alternative flights or accommodation options.

2. Contact the Rent a Car Company:

• Booking Details: If your flight is delayed or cancelled, notify the Rent a Car company of the situation along with your booking details. Inform customer services that your flight has been delayed or cancelled and provide your new arrival time.
• Changes and Cancellations: The Rent a Car company can assist you in making changes to your booking or arranging to collect the vehicle according to your new arrival time. Delays or cancellations do not usually result in additional charges, although this depends on the Rent a Car company’s policies.

3. Arrange Your New Flight and Arrival Time:

• Alternative Flights: The airline may offer alternative flight options. Determine your new flight time and pass this information on to the Rent a Car company.
• Accommodation Arrangements: If the delay is lengthy and the airline is providing accommodation, you can update your collection time by informing the Rent a Car company of this.

4. Find Out About the Rent a Car Company’s Flexibility Policies:

• Flexibility: Many Rent a Car companies offer flexibility in cases such as flight delays and cancellations. Booking changes and cancellations can usually be resolved through customer services.
• Charges: Find out whether additional charges apply for booking changes or cancellations. In most cases, no extra charges are applied for delays, but this depends on company policies.

5. Consider Alternative Rent a Car Options:

• Airport Car Hire Offices: If you are unable to use your existing booking, consider rent a car options from other car hire offices at the airport.
• Online Booking: Use online rent a car platforms to explore car hire options suitable for your new arrival time and make a booking.

6. Check Your Travel Insurance:

• Insurance Cover: If you have travel insurance, check the cover provided for situations such as flight cancellations and delays. Insurance may cover additional costs and change fees.

In Conclusion:

If your flight is delayed or cancelled, contact the airline and the Rent a Car company to inform them of your situation and your new arrival time. Most companies that offer car rentals are flexible in the event of flight delays or cancellations and can update your booking accordingly. By finding out about alternative flight options and accommodation arrangements, you can continue your journey without any issues. If you have travel insurance, it is also worth checking the cover provided for such situations.