Who pays for the HGS on rent a cars?

The use of the Fast Pass System (HGS) and responsibility for payment in rental cars is usually specified in the rental agreement. HGS is an electronic payment system that enables fast passage on motorways and bridges in Turkey. Here is what you need to know about HGS in rental cars:

1. HGS Tag and Account:

• Rent a Car Company: Most rent a car companies pre-fit their vehicles with an HGS tag and activate the HGS account. This allows renters to use the HGS system quickly and seamlessly when passing through motorways and bridges.
• Vehicles Without HGS: If the hired vehicle does not have an HGS tag, it is important to contact the rental company to clarify this and request an HGS tag.

2. HGS Use and Payment:

• Toll Charges: Toll charges incurred via the HGS system are the renter’s responsibility throughout the rental period. The renter is obliged to pay the charge for every crossing made.
• Payment Method: At the end of the rental period, HGS toll charges are calculated by the rental company and this amount is debited from the renter’s credit card. This amount is usually invoiced in addition to the rental fee.

3. Rental Agreement:

• Terms and Conditions: The terms regarding HGS usage and payment liability are clearly stated in the rental agreement. It is important for the renter to read and understand these terms carefully.
• Payment Procedure: The rental company’s method of collecting HGS toll charges, the payment procedure and any potential additional charges are set out in the contract.

4. Additional Charges and Penalties:

• Late Payments: In the event of late payment of HGS tolls, the rental company may apply additional service charges or penalties.
• Unauthorised Transits: Penalties for unauthorised transits made without an HGS tag are the tenant’s responsibility. In such cases, penalty fees will be charged to the tenant.

5. Communication and Information:

• Notification: At the end of the rental period, the rental company will inform the renter about HGS tolls and share payment details.
• Disputes and Queries: In the event of any error or dispute, you may contact the rental company to explain the situation and request a resolution.

Summary and Tips:

In Conclusion:

The use of HGS and the payment of toll charges in rental vehicles are generally the responsibility of the renter. The rental company monitors HGS transactions and collects these charges from the renter’s credit card at the end of the rental period. Carefully reviewing the rental agreement to familiarise yourself with the terms of HGS usage and payment will help ensure a smooth rental experience.