How do I check in after changing my ticket?

Confirming the Ticket Change:

• Confirmation of Changes: After making a ticket change, confirm your new booking details and updated flight information with your airline. The changes should have been sent to you via email or the mobile app.

Starting Online Check-in:

• Website or Mobile App: Go to the airline’s website or mobile app and start the online check-in process. Online check-in is usually available 24 to 48 hours before the flight.
• Booking Number and ID: Enter your booking number and personal details using your new ticket information. These details are required to verify your booking.

Obtaining a New Boarding Pass:

• Boarding Pass: During online check-in, you can obtain your new boarding pass, which corresponds to your new ticket. You can receive your boarding pass digitally via email or the mobile app, or collect a printed copy at the airport.

Baggage Procedures:

• Baggage: If there has been a change to your baggage allowance during the ticket change or if you have purchased additional baggage allowance, you can hand in your baggage at the airport during check-in. Please check the arrangements regarding your baggage whilst doing online check-in.

Security and Immigration Checks:

• Security Checks: At the airport, proceed through security by presenting your boarding pass and ID.
• Immigration Checks: On international flights, you may need to go through passport and visa checks.

Gate Information and Additional Procedures:

• Gate Information: Proceed to the gate indicated on your boarding pass. Check the screens at the airport to ensure the gate number and flight details are up to date.
• Additional Services: If you added any additional services (such as meal selection or seat changes) when making your booking, please ensure these services have been correctly arranged.

Check-in at the Airport:

• Check-in Counter: If you were unable to check in online or if additional procedures are required, go to the airline’s check-in counter at the airport. Complete your check-in by presenting your new ticket details and identification document.