When should I collect my boarding pass?

A boarding pass is the document that confirms your right to board the aircraft for your flight and is typically collected during the following timeframes:

1. Online Check-in (General Rule):

• Time: Most airlines allow you to check in online up to 24 to 48 hours before your flight. This timeframe may vary depending on your flight time and the airline’s policies.
• How to do it: You can complete the online check-in process and download your boarding pass by entering your booking details via the airline’s website or mobile app. Online check-in reduces your waiting time at the airport and allows you to store your boarding pass digitally.

2. Check-in at the Airport:

• Time: If you have not checked in online, you can usually start the check-in process at the airport 2 to 3 hours before your flight time. You can collect your boarding pass at the check-in counters or self-service kiosks.
• Recommended Time: It is recommended that you arrive at the airport approximately 1 to 2 hours before your flight time, although some airlines may set different check-in times. For international flights, arriving earlier may be beneficial due to additional security procedures.

3. Special Circumstances and Exceptions:

• Group Bookings: If you are travelling as a group, your boarding passes are usually issued during the group check-in process. This is done before the flight time and can speed up the check-in process for the entire group.
• VIP and Premium Classes: Business class or first class passengers can usually receive faster service at dedicated check-in counters or lounges. In this case, you can collect your boarding pass more comfortably.
• Baggage Drop-off: If you have luggage, you can hand it in during check-in to collect your boarding pass. Baggage tags are issued along with your boarding pass.

4. Types of Boarding Passes:

• Digital Boarding Pass: When you check in online, you can receive your boarding pass on your mobile device or via email. This digital boarding pass contains a QR code or barcode that you can use at the airport.
• Printed Boarding Pass: When you check in at the airport, you can collect a printed version of your boarding pass. This card contains your flight details and seat number.

5. General Advice:

• Booking Details: On the day of your flight, please have your booking reference and ID document ready. These documents ensure your check-in process is quick and hassle-free.
• Security and Safety: Remember that you must go through security checks at the airport shortly before your flight. This process is carried out using your boarding pass and ID.

Collecting your boarding pass in good time ensures your journey is more organised and stress-free. By using online check-in and airport check-in options, you can complete your pre-flight procedures more efficiently.