I’d like to check in early or check out late – what can I do?

To request early check-in or late check-out at a hotel, you must contact the hotel either during or after making your booking. When booking via SmaxGo, you can add these requests to the ‘Special Requests’ section, or contact the hotel directly using the contact details provided in your booking confirmation. These requests may be accepted depending on the hotel’s availability and policies. Some hotels may charge an additional fee for early check-in or late check-out, so it is advisable to check the hotel’s policies in advance. If needed, the SmaxGo support team can also assist you.