When will the charge be taken from my credit card?
The timing of when the charge is taken from your credit card may vary depending on the hotel’s payment policy. Some hotels charge the fee immediately during the booking process, whilst others collect payment at check-in or upon completion of your stay. Additionally, for some bookings, a portion may be charged as a deposit, with the remainder payable upon check-in. This information is clearly stated in the ‘Payment Terms’ section during the booking process. If you require further information, you can check your booking details or contact the SmaxGo support team.
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