Will I have to pay a fee if I cancel my booking?

Whether you will be charged a fee when cancelling your booking depends on the cancellation policies of the hotel you have chosen. When making a booking via SmaxGo, the hotels’ cancellation terms are clearly stated in the booking details. Whilst some hotels do not charge a fee for cancellations made up to a certain point in time, others may apply a cancellation fee. If you cancel after the free cancellation period has expired, the full or partial cost of your stay may be charged. It is important to review these terms carefully when making your booking to avoid unexpected charges in the event of cancellation.